Alva Health Privacy Policy
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Alva Health collects the following data:
- Personal identification information (email address), when you sign up for our newsletter
- Answers to questions in our menopause assessment, when you take our assessment
How do we collect your data?
You directly provide Alva Health with most of the data we collect. We collect data and process data when you:
- Register online for our newsletter
- Take our assessment
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
How will we use your data?
Alva Health collects your data so that we can:
- Send you our email newsletter, if you have opted in to receive it
- Send you updates about our products, if you have opted to receive them
- Analyse responses to our assessment anonymously and in aggregate
- Use aggregated, anonymised data to inform our research and product development at Alva.
How do we store your data?
Alva Health stores your email address, for our newsletter, on Mailchimp. Mailchimp is a GDPR compliant email sending service. https://mailchimp.com/legal/
Alva Health stores assessment responses in a secure database provided by Digital Ocean. Digital Ocean is a GDPR compliant cloud services provider. https://www.digitalocean.com/legal/gdpr/
Marketing
Alva Health would like to send you information about products and services of ours that we think you might like, if you have opted in to receive it.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Alva Health from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link in our newsletter, or email [email protected].
What are your data protection rights?
Alva Health would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Alva Health for copies of your personal data.
The right to rectification – You have the right to request that Alva Health correct any information you believe is inaccurate. You also have the right to request Alva Health to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Alva Health erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Alva Health restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Alva Health’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Alva Health transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our site doesn't use cookies.
Privacy policies of other websites
The Alva Health website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Alva Health keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 December 2019.
How to contact us
If you have any questions about Alva Health’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Alva Health has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. https://ico.org.uk/global/contact-us/email/
